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Promotion of vendors
While the intention is positive, the reality on-line currently is that government websites often promote vendor-specific branded technology
CRTC promotes Adobe and Microsoft brands on help page linked from most other pages. This includes a link to Microsoft's Office marketing page
CCRA's NetFile service lists a number of proprietary packages one may use
Viewers for: .PDF, .ZIP, .DOC and .XLS
Advertises Adobe only, rather than multiple PDF viewers: http://www.flora.ca/pdf.shtml
Advertises single ZIP tool, rather than the many that exist.
Advertises http://office.microsoft.com/ which is a Microsoft Office marketing site. With some exploring one may find the Microsoft-platform-only optional viewer.