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(Educational institutions and libraries)
Seen by policy makers as representing the interest of "users", just as other intermediaries such as CRIA and collective societies are seen as representing the interests of "creators"
- Learning is a lifetime process, not something that happens only within the confines of a provincially chartered institution
- Libraries offer access, search and archives of human knowledge, but these necessary functions are not only offered by libraries
- Each time an institution gets an "exception", something is taken away from all those not part of the institution!